Frequently Asked Questions

Yes. All of our candles are made with 100% vegan soy wax — a natural, plant-based, renewable resource. We never use paraffin wax or any animal-derived ingredients. Our candles are cruelty-free and suitable for vegans.

Our 150g candles burn for approximately 35–40 hours, and our 220g candles burn for approximately 50–60 hours. To maximise burn time, always trim your wick to 6mm before each use and allow the wax pool to reach the edges of the vessel on the first burn.

Every De Lacy at Home candle is hand-poured in our studio in Beverley, East Yorkshire, UK. We are a small, independent business and all of our products are made in small batches by our founder, Kerris Lacy.

Yes. If you are not completely satisfied with your purchase within 7 days of delivery, we will provide a full refund or exchange. No questions asked. Please contact us via our contact page to arrange this.

Yes, all of our products are beautifully packaged and ready to give as gifts. If you would like to include a personalised message with your order, please add a note at checkout or contact us before placing your order.

Yes. Click and collect is available from our studio at 2 Dyer Lane, Beverley, HU17 8AE. Orders are usually ready within 24 hours. Please contact us to arrange a collection time.

As with all candles, De Lacy at Home candles should be kept out of reach of pets and children. Some essential oils and fragrance compounds can be harmful to cats and dogs if ingested or inhaled in large quantities. Always burn candles in a well-ventilated room and never leave a burning candle unattended.